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Research notes

Shipping & Returns

Shipping & Returns — research illustration

POLICIES Shipping & Returns Clear, straightforward policies for getting research compounds to your lab and handling the rare cases where something needs to come back.

Shipping

Orders are prepared and dispatched from controlled storage. Every shipment includes the product’s batch number and its accompanying Certificate of Analysis so the material can be verified on arrival. International Shipping Shipping availability varies by region and is subject to local regulations. Some jurisdictions restrict or prohibit the import of certain research compounds. Please contact us for information about availability to your location before ordering. Buyer Responsibility It is the buyer’s sole responsibility to ensure that receipt and possession of any research compound complies with all applicable local, state, federal, and international laws and regulations.

Storage on Arrival

Unless otherwise specified on the product page or COA, compounds should be stored in a cool, dry, dark environment. Peptides should be refrigerated or frozen. Proper storage immediately upon receipt preserves the integrity confirmed by the Certificate of Analysis.

Returns

Due to the nature of research chemicals, we cannot accept returns on opened products. This protects the integrity of our supply chain and ensures no material of unknown handling re-enters inventory. Unopened Products Unopened products in their original, sealed condition may be returned within 14 days of receipt. Opened Products Opened products cannot be returned under any circumstances, due to the nature of research chemicals.

Order Verification

If you need to confirm the authenticity of an order, each product includes a batch number that can be cross-referenced with our COA database. Contact us with your batch number and we can help you verify your shipment. All products sold by Gorilla Research Labs are intended strictly for laboratory and scientific research purposes only. Not for human consumption.

References

  1. National Center for Biotechnology Information — Peptides (StatPearls)
  2. NCBI Bookshelf — Molecular Biology of the Cell

Authoritative sources cited for research context. Research use only — not medical advice.